Flex Care
Support Services
Reliable Support & Maintenance for Your Peace of Mind
Our Flex Care Support Services offer comprehensive support and maintenance solutions, designed to ensure the smooth operation and optimal performance of your systems. With annual contracts available, including multi-year options at discounted rates, Flex Care provides flexible, reliable service backed by vendor support agreements. Whether you need ongoing maintenance or urgent troubleshooting, we’re here to help.
Key Features
End-to-End Support Management
From initial triage to vendor escalation, our team is dedicated to managing your support needs through to resolution. We act as your single point of contact, streamlining the process to ensure issues are addressed swiftly and efficiently.Regular Platform Health Checks
Preventative maintenance is key to system reliability. With Flex Care, you can schedule regular health checks every 3, 6, or 12 months, customized to your contract terms. Our thorough evaluations help identify and resolve potential issues before they affect your operations.Configuration Assistance
Having trouble with existing configurations? Our experts are ready to assist. We’ll work with you to identify and correct any configuration issues, helping you get the most out of your platform.